Return and Refund Policy

Thank you for choosing Arnav Agro and Farm Tourism! We are committed to providing you with the best experience during your stay at our resort. Please read our Return and Refund Policy carefully to understand your rights and options.

1. Booking Cancellations

If you need to cancel or modify your reservation, please notify us as soon as possible. We offer the following cancellation policy:

• Cancellation within 7 days of booking: Full refund.
• Cancellation within 48 hours before the check-in date: 50% refund.
• Cancellation within 24 hours before check-in: No refund.

2. Refund Process

Refunds will be processed to the original payment method used for the booking. Please allow 5-7 business days for the refund to be reflected in your account.

3. Non-refundable Charges

• Service fees: Certain service fees, such as booking or convenience charges, are non-refundable.
• Special events or packages: Bookings made for special events or packages may not be eligible for a refund if cancelled less than 48 hours before the event.

4. No-Show Policy

In the case of a no-show (failure to check in), no refund will be provided.

5. Refund Requests

To initiate a refund, please contact us at:

• Email: arnavagrofarm@gmail.com
• Phone: +91 9021915857

Please provide your booking details, including the date of reservation and the reason for your refund request.

6. Damaged or Defective Services

If any service or equipment at our resort is found to be defective or damaged during your stay, please report it immediately to our staff. We will assess the situation and, where applicable, offer a refund or exchange based on the severity of the issue.

7. Force Majeure

In the event of natural disasters, government restrictions, or other uncontrollable circumstances, we reserve the right to modify or cancel bookings. Refunds will be processed on a case-by-case basis.